Privacy policy

This policy informs you, pursuant to Articles 13 and 14 of the General Data Protection Regulation (GDPR) and, where applicable, the Swiss Federal Act on Data Protection (FADP), about the personal data we process on this website.

1 Data controller

solvd solutions d.o.o. Registered office: [address to follow], Zagreb, Croatia OIB: 63314115253 Email: hello@solvd.one. We have not appointed a data protection officer, as there is no statutory obligation to do so.

2 Accessing the website (server logs)

When you access the website, technically necessary data is processed (IP address, date and time, page accessed, browser and operating system). Purpose: providing and securing the website. Legal basis: Article 6(1)(f) GDPR. Retention period: [no more than 30 days], unless security incidents require longer retention.

3 Hosting and database

The website is hosted by [Lovable – provider details]. Form data and files are stored in a database provided by [Supabase Inc. – provider details], region: us-west-2 (USA). Data processing agreements pursuant to Article 28 GDPR are in place with the providers. Where data is transferred to third countries such as the USA, this is based on the EU-US Data Privacy Framework or the European Commission’s standard contractual clauses.

4 Contacting us

If you contact us by email or using the contact form, we process your details (name, company, email, message) to handle your enquiry. Legal basis: Article 6(1)(b) GDPR (pre-contractual measures) or (f) (legitimate interest in responding). We delete the data once the enquiry has been resolved and no retention obligations remain.

5 Applications

If you apply through our careers page, we process your details and documents (e.g. name, contact details, CV, salary expectations) to conduct the recruitment process. Legal basis: Article 6(1)(b) GDPR and your consent pursuant to Article 6(1)(a) GDPR. Access is restricted to the people responsible for recruitment. If no employment relationship is established, we delete the data no later than [6 months] after the process concludes, unless you consent to longer retention. You may withdraw your consent at any time with effect for the future.

6 Cookies and local storage

We store your language preference in the browser (local storage) and, where required, the “solvd_preview” cookie for an internal preview (30 days). Hiding the preview notice is stored in session storage until the browser session ends. The visitor statistics also set the “session-id” cookie described in section 7. For technically necessary information, Article 6(1)(f) GDPR or national rules on the storage of technically necessary information apply.

7 Audience measurement

We use Lovable Analytics with a Tinybird-based tracker to measure page views, visit sources and use of our website. This processes the visited URL, referring page, browser information, language settings, timestamps and a pseudonymous session identifier. The tracker sets the “session-id” cookie for 30 minutes. Further transmissions to the analytics service renew its lifetime to 30 minutes. Page views can therefore be linked within the same session, creating pseudonymous session profiles. A separate Lovable telemetry script transmits page views and technical performance data to measure usage and page performance. Session recording is not enabled in the inspected configuration. In the inspected configuration, we found no evidence that individual visitors are identified or persistent, named personal profiles are created. Retention of transmitted analytics and telemetry data: [to be confirmed with the hosting provider]. Contractual provider and further recipients: [provider details to be confirmed].

8 Fonts

Fonts are loaded locally from our server. No connection is made to Google servers.

9 Your rights

You have the right of access (Article 15), rectification (Article 16), erasure (Article 17), restriction of processing (Article 18), data portability (Article 20) and objection (Article 21 GDPR). Please contact us at the address above.

10 Right to lodge a complaint

You may lodge a complaint with a data protection supervisory authority. The authority responsible for us is the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka, AZOP), Selska cesta 136, 10000 Zagreb, www.azop.hr. In Switzerland, the Federal Data Protection and Information Commissioner (FDPIC) is responsible.

11 Data security

We transmit data using encryption (TLS) and take appropriate technical and organisational measures to protect your data.

12 Changes

We update this policy when our data processing changes. The version published on this website applies. Last updated: [Month Year]